Privacy Policy
Last Updated: March 20, 2025
This Privacy Policy describes how FlawTrack Sdn Bhd (Registration Number: 202301023564 (1517487-T)) ("FlawTrack," "we," "us," or "our") collects, uses, and discloses your information when you use our services, website, and applications (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide to Us
We may collect information that you provide directly to us when you:
- Create an account or register for our Services
- Fill out forms or fields on our Services
- Contact our customer support
- Sign up for our newsletters or marketing communications
- Participate in surveys or research
- Otherwise communicate with us
1.2 Information We Collect Automatically
When you use our Services, we may automatically collect certain information about your device and usage, including:
- Log information (IP address, browser type, referring/exit pages, operating system)
- Device information (hardware model, operating system, unique device identifiers)
- Usage information (how you use and interact with our Services)
- Cookies and similar technologies (as described in our Cookie Policy)
1.3 reCAPTCHA
This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for purposes of providing, maintaining, and improving reCAPTCHA and for general security purposes.
1.4 External Data Sources
Our Services primarily utilize external data that is publicly accessible. This includes information from public databases, open-source intelligence, publicly available breach data, and other sources that are accessible to the general public. We do not claim exclusive access to this data.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services
- Process transactions and fulfill orders
- Send technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
- Comply with legal obligations
3. How We Share Your Information
We may share your information in the following circumstances:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of FlawTrack or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to resolve disputes.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us at team@flawtrack.com.
7. International Data Transfers
FlawTrack is based in Malaysia, and the information we collect is governed by Malaysian law. If you are accessing our Services from outside Malaysia, please be aware that your information may be transferred to, stored, and processed in Malaysia and other countries where our servers and service providers are located.
8. Children's Privacy
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you as required by applicable law. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: